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Terms Of Use

We welcome you to www.vilvahstore.com website. The terms and conditions is an agreement regulating our relationship with regard to the use of www.vilvahstore.com for shopping by you, the user. You are advised to read this Agreement carefully. If you are not agreeable to any terms and conditions, you should not use the Services. You can use www.vilvahstore.com shopping services if you are agreeable to all the terms and conditions of this Agreement in their entirety. You will be deemed to have accepted this Agreement and it will be a legally binding Agreement between you and vilvahstore.com

ORDERING
Orders can be placed on our web site www.vilvahstore.com our site is completely secure – shop online with confidence. We also accept telephonic orders – please get in touch with customer service

VIEWING ORDERS
You can securely log into your personal section on our web site. After login, you are show a list of all your orders and their status.

UPDATING ACCOUNT INFORMATION
You can securely log into your personal section on our web site. After login, you are shown various options to update and modify your personal information. For any assistance you may also get in touch with our customer care.

RESERVED RIGHTS
vilvahstore.com reserves the right to:
Reject or cancel any order without rendering any reason or explanation to customer Levy any penalty for goods not returned in proper condition as stated in the returns and replacement policy on this web site Call customer and seek information to establish genuinty of a transaction Share customer information with registered partners and associates of vilvahstore.com for promotional activities Change any part or piece of information on the web site without any notice to customers or visitors

APPLICABLE LAW
This site is created and controlled by vilvahstore.com, as such the laws of India shall apply. vilvahstore.com the right to make changes to the site and the terms, conditions and disclaimers.

DEFINITIONS
“Agreement” means the terms and conditions as detailed herein including all schedules, shipping policy, privacy policy, disclaimers, and will include the references to this Agreement as amended, supplemented, varied or replaced from time to time. www.vilvahstore.com Site means the online shopping platform owned and operated by vilvahstore.com which provides a platform to the users to buy the products listed on www.vilvahstore.com “Customer” / “Buyer” shall mean the person or any legal entity who accepts the products for sale on www.vilvahstore.com by placing an order for and or purchases any products offered for sale on www.vilvahstore.com

ELIGIBILITY
You represent and warrant that you are competent and eligible to enter into legally binding agreement and have the requisite authority to bind vilvahstore.com this Agreement. You shall not use this Site if you are not competent to contract under the applicable laws, rules and regulations.

TERM OF AGREEMENT/SERVICE
This Agreement shall continue to be in full force and effect for so long as you are using www.vilvahstore.com services. www.vilvahstore.com provides the online shopping platform wherein the Users can purchase/buy the products listed on www.vilvahstore.com (the “Services”) pursuant to the terms and conditions set below. You agree to use the Services in a manner consistent with the terms hereof and also agree to abide by the terms and conditions of this Agreement, including but not limited to the privacy policy, and with all applicable laws and regulations. Either you or www.vilvahstore.com may terminate the service at any time, with or without cause. However www.vilvahstore.com reserves the right, in its sole discretion, to terminate your access to the www.vilvahstore.com services and the related services or any portion thereof at any time, without any notices.

MODIFICATION OF TERMS AND CONDITIONS OF SERVICE
www.vilvahstore.com may at any time modify the terms and conditions (“Terms”) of the Services without any prior notification to you. You can access the latest version of the Terms, which shall be updated regularly at the link our website. You undertake to regularly review the Terms. In the event that the modified Terms are not acceptable to you, you shall immediately discontinue using the Services. However, if you continue to use the Services, you hereby agree to accept and be bound by the modified Terms.

CANCELLATION/ REFUND POLICY
Please note that there may be certain orders that we are unable to process and must cancel even if approved. We reserve the right, at our sole discretion, to refuse or cancel any order for any reason. Some situations that may result in your order being cancelled include unavailability of stocks, inaccuracies or errors in product or pricing and information or misprint. We will contact you if all or any portion of your order is canceled or if additional information is required to accept your order. In case we are not able to process your order within 45 working days we will initiate a refund. In case we receive a cancellation notice from the customer and the order has not been processed/ approved by us, we shall cancel the order and refund the entire amount. We will not be able to cancel the orders that have already been processed and shipped out.

NOTICE OF LIABILITY :
Product information provided on this web site is accurate to the best knowledge of the company (vilvahstore.com) vilvahstore.com does not guarantee accuracy of product information and is not liable for any loss or damage due to incorrect information. Customers are advised to verify product information from the respective manufacturer before purchasing a product on this web site.

vilvahstore.com is not responsible for any loss or damage caused due to any malfunction or defect in a product or device. Customer is advised to go through safety features of the product before purchasing.

vilvahstore.com is not liable to pay any damages or penalty for any reason not attributable to it. In case vilvahstore.com is found liable for any damage by appropriate court of law, it is only liable to either replace a product/service sold through this web site or pay an equivalent amount as per then prevailing market price of the product.

vilvahstore.com is not responsible for quality, usability, effectiveness or warranty of any product.

All services on this web site are offered on as-is basis. No warranty or promise unless stated otherwise, is made for availability or effectiveness of the services offered by vilvahstore.com through this web site.

All trademarks and information are properties of their respective owners. The name vilvahstore.com, logo of vilvahstore.com and this web site is copyright and property of vilvahstore.com

We are Certified

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Our Community

Join us @Vilvah_ to thrive as community spreading Love and Wellbeing!

Real People Real Stories

My favourite product from Vilvah is the Goatmilk shampoo. I definitely have seen an improvement, and my hair feels fresh & much softer. The best part is, it’s a gentle everyday shampoo for all kinds of hair types. Thank you Vilvah for creating such genuine healthy clinically approved products.

- Pritha Hari, Actress

It was difficult to give a brief review. When one switches to Vilvah products there is no turning back. It is ‘The Trusted Brand’ if one is looking for Safe and Natural skincare products. They are quite effective and show visible changes in a few weeks. I would blindly try all of your new launches.

Prema Nagarajan, Business Woman

Vilvah has been a part of my life since 2018. I have worked with them and have also been a happy customer. The thing I love most about Vilvah is how much they value their customers, we are always first and our feedback is always taken into consideration. Their formulations are updated if customers feel they need it, if customers need help learning then Vilvah gets tutorials created for them, if customers require a product then they create that; Vilvah cream conditioner is a good example of that.

If I talk about products, I have used so many of their products and LOVED most of them! I have tried many, and so have my readers! Kudos to you, team.

Deepika, Blogger

I got the shampoo to review for my audience, and honestly I had nothing negative to say.

The little girl in me gradually started falling in love with the products because I felt my hair thanking for the care.

The whole process, right from ordering to using it and reordering again, Vilvah makes it so easier for me.

- Deepika Venkatachalam, Speech Pathologist

I really like their plastic free packaging and also adore their chemical free products. I know, I am not putting anything harmful on my face, body or hair. The feel of the products that I have tried, is completely organic & real and the results are naturally beautiful. Since I am a vegan and follow a cruelty free lifestyle, Vilvah comes as a solution to all my problems. I love the fact that their products are not tested on animals. Vilvah, for me would be No harm to the planet, to the animals, to our skin and ourselves.

- Aparna Bajpai, Yoga coach

We come across lots of brands in social media but certain brands stand out because of their brand philosophy. Vilvah is one such brand which has not only a strong ethos, but result driven products. As an athlete, my favourites are their deo shots and toners. Can't do without it!!
- Aanchal Thakur, Athlete

I appreciate Vilvah for making products that are natural and organic. An ad led me to their website and I was excited to see how ethically they had built themselves. I purchased their Tomato and Pink Clay Soap, Moringa Serum, Royal Ubtan and their famous Aloe Vera Gel. All of them worked their magic and I was able to see a reduction in tan and pigmentation. The Aloe Gel, especially, was very moisturising and hydrating.

- Omkar, Businessman

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